In partnership with Microsoft Sydney, we are thrilled to present an interactive session on Customer-centric Collections in an AI world. This event is tailored for individuals and organisations eager to discover cutting-edge solutions that enhance debt collection processes while prioritising customer experience.
We will hear from industry leaders Lee Marshall, Microsoft’s Senior Technical Specialist and Bruce Sithole, CEO of 365 Mechanix.
Microsoft – Senior Technical Specialist
Lee has over 35 years of experience solving business challenges with technology across Australia, New Zealand and Asia. He has a wealth of knowledge and experience in Financial Services, Government, Higher Education, Telecommunications, Transportation and Manufacturing.
365 Mechanix – CEO
Bruce has a wealth of industry expertise delivering Microsoft solutions and recommendations that provide measurable business value. CEO and Founder of 365 Mechanix, Dynamics 365 & Power Platform Specialists.
Gain insights into Microsoft’s advanced AI technology, specifically 365 Copilot and its significant role in supporting collections. Discover how AI can revolutionise debt collection strategies, enhance decision-making, and improve overall collection outcomes.
Explore the capabilities of 365 Collect, an innovative debt collection solution, and discover how AI can be used to empower businesses to streamline their collections processes and achieve optimal efficiency.
11:50 – Welcome and Registration
12:00 – Lunch: A range of food and refreshments will be provided
12:15 – Opening Remarks: Introduction to the event and brief overview of the agenda.
12:20 – Interactive Speaker Presentations:
Microsoft: Microsoft Technical Specialist to showcase Copilot for the Financial Services industry
365 Mechanix: Bruce Sithole to showcase 365 Collect & AI
12:55 – Closing Remarks: Summary and key take aways
13:00 – Networking