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365 Mechanix, a leading provider of Dynamics 365 and Power Platform solutions is thrilled to announce the promotion of Gabrielle Brosas to the position of Head of Delivery and Operations. This newly created role emphasises the company’s commitment to delivering exceptional customer engagements and prioritising operational excellence. Gabrielle[…]
Read MoreAs specialists in the Microsoft ecosystem, we are committed to keeping you informed about all the cutting-edge technologies that can transform your business. In this post, we want to highlight some of the recent updates that have the potential to revolutionise your marketing strategies and customer engagement. Let’s[…]
Read MoreAs we celebrate International Women’s Day, it’s important to recognise the significant contributions that women have made to the tech industry. Despite facing many obstacles, women continue to break barriers and drive innovation in this rapidly evolving field. In this article, we have interviewed a group of inspiring[…]
Read MoreFuture proof your company. To put it simply, Microsoft Dynamics 365 Customer Engagement is a digital platform that can be used via the cloud or on location for your business. The software will unify company data and streamline the information to enable responsive customer service. There are four[…]
Read MoreWhen in need of help, customers expect quick and convenient support with the confidence their personal information is protected. The traditional methods of identifying customers including pin numbers, passwords, or security questions (KBA methods) may not be enough to prevent fraud anymore. Why customer authentication methods must change […]
Read MoreIf you haven’t heard of Dynatrace, let us introduce you! This optional platform, which is integrated in Microsoft Azure, gives customers access to cloud capabilities such as deep and broad observability, runtime application security, AI and automation. By nature ,modern hybrid-cloud environments generate a lot of data, and[…]
Read MoreDid you know that Microsoft recently launched a new product within Power Platform that enables you to build your own websites? No matter your level of skill, this low-code, secure and scalable solution empowers business owners and employees alike to build sites quickly and easily. “For years, Power[…]
Read MoreWith the pressure for modern business models to adapt to the ever-changing landscape of real-time model learning and automated intelligence, it’s imperative that you have the systems and data capabilities to get you there. That’s why Microsoft have launched their Intelligent Data Platform, which will enable users to[…]
Read MoreMicrosoft users will be delighted to know that there is now a wide array of new opportunities available at their fingertips as Cloud for Financial Services finally launches in Australia. What the cloud sets out to achieve is help clients manage data to deliver differentiated experiences, empower employees[…]
Read MorePower Virtual Agents has been providing assistance to organisations to create powerful custom bots using easy and code-free graphical interface without the need for AI experts or teams of developers. In this blog, we will talk about the latest updates in Power Virtual Agents coming up this year[…]
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