In partnership with Microsoft Brisbane, we are delighted to host an event on approaching collections from a customer centric point of view and the role open banking can play. This interactive session is designed for people seeking feature-packed solutions to improve debt collection processes and customer experience.
This session will explore:
- Open banking and its role in customer centric collections
- A customers approach to using 365 Collect and Microsoft Power Platform
We will hear from industry leaders, Jamie Leach and Brad Rudduck, as they talk us through their experience with customer centric approaches to collections and arrears management.
Guest Speakers
JAMIE LEACH
DOMAIN LEAD, REGULATED DATA, CUSCAL
Jamie’s passion is enabling data-driven decisions into the daily narrative of some of Australia’s largest brands while continuing the transfer of Global Best Practice and advancements in technology. Jamie has actively lobbied and promoted Open Banking globally. She has influenced and educated regulators, politicians, and the market to lean into this amazing open-data transformation.
BRAD RUDDUCK
GM TECHNOLOGY, FLEXICOMMERCIAL
Brad has a wealth of knowledge and experience in consumer & commercial finance, fintech, telecoms, television, banking & insurance and has held key positions in delivery roles from business analyst, testing, design, architecture, and management. Brad brings a pragmatic & situational approach to IT and has the ability to bring clarity to complex spaces, with a true passion for success.